Shipping Policy

Thank you for shopping with us! We are committed to getting your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are processed Monday through Friday, excluding public holidays.

• Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location, shipping method, and the weight of your order.

We may occasionally offer free shipping promotions. Any applicable terms will be displayed during checkout.

Estimated Delivery Times

Estimated delivery times may vary depending on your location:

• Local Delivery: 2–5 business days

• International Delivery: 7–21 business days

Please note that these are estimated delivery times and may be affected by weather, customs processing, carrier delays, or other unforeseen circumstances.

Order Tracking

If tracking is available for your shipment, you will receive a tracking number by email once your order has been dispatched.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by customers.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate and help resolve the issue.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and photos of the damaged item and packaging so we can assist you promptly.

International Orders

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These charges are not included in the purchase price or shipping cost.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team. We are happy to assist you.